English translation, for information only. The binding text is the Romanian version (termeni-2026-11-d, „Termenii și condițiile Sportavo Social”). In case of any difference between the two texts, the Romanian text prevails (§14).

Sportavo Social Terms and Conditions

Version termeni-2026-11-d · in force from 8 November 2026 for accounts created from that date; for clubs that accepted an earlier version, from 9 December 2026

What changed compared with version termeni-2026-11-c: the Free plan (6 exports every 30 days) at online sign-up, instead of the automatic trial period; the 15-day Pro trial, started by the Club once; sign-up for clubs from any country; data retention for Free accounts; news and offers messages, only with separate consent; a clarification for new accounts when the terms change. Sections changed: In short, §2, §4, §4A, §5, §13, §14, §15 and Annex 3 §1 and §3.

1. The parties

Sportavo: ANJA-MEDIA GROUP S.R.L., Bucharest, sector 3, Str. Gheorghe Petrașcu nr. 16, camera 1, bl. 10, sc. 6, et. 3, ap. 115, Romania, trade register no. J2011001065167, tax code RO28581817, VAT-registered, e-mail contact@sportavo.pro. Sportavo Social is an application of ANJA-MEDIA GROUP S.R.L.

The Club: the club or sports organisation for which the account was created — by Sportavo or by a person of the club, through the sign-up form on sportavo.pro —, identified in the application by name, the “SPV-…” identifier, town, country and, if provided, its tax code. The service is intended for the activity of clubs, not for individuals acting on their own behalf.

The person accepting these terms confirms that they may represent the Club or have the consent of its representative, and that the data declared at sign-up (club name, town, their name and e-mail address) are true.

2. What the application offers

• communication materials: match poster, starting 11, goal, half-time, final result, “Happy birthday” and other types, as they become available in the application;
• PNG images in the 1080 × 1350, 1080 × 1080 and 1080 × 1920 pixel formats, created from the application’s templates;
• suggested texts for Facebook and Instagram, which the Club can edit;
• on the Free plan: the same materials and templates, with exports limited under §4; on Pro (trial or subscription): unlimited exports;
• saving the Club’s squad, matches, opponents and sponsors;
• uploading cut-out photos of players (PNG with a transparent background) and, when the feature is active in the application, automatic background removal on the Sportavo server; the cut-out does not change the person’s features and does not create new faces.

What the application does not do: it does not publish on Facebook, Instagram or the Club’s website; it does not create video; it does not import official results automatically. The Club downloads the materials and publishes them itself. A feature is part of the service only once it actually appears in the application.

3. The Club account

• The account is created by Sportavo or by the Club, through the online sign-up form. At sign-up the following are entered: the club name, the short name shown on materials, the town, the person’s name, the e-mail address and a password chosen by that person.
• The e-mail address is confirmed through the link sent by the application. Until confirmation, the account cannot create or export materials. Sportavo may delete unconfirmed accounts after 30 days.
• To prevent abuse, the number of new accounts per day is limited, in total and per internet network. If a sign-up is refused for this reason, the Club can write to us and we will create the account manually.
• Creating an account in the name of a club without its consent or with false data is not allowed. Sportavo may suspend such an account immediately (§11) and may ask for proof of the link with the club. The club name can be changed only through Sportavo.
• The Club has at most 3 users, each with their own password.
• The Club is responsible for the actions of its users and tells us at contact@sportavo.pro if an account must be deactivated or if it suspects unauthorised use.
• Each club’s data is kept separate. A user sees and changes only the data of their own club.

4. The Free plan

• For an account created through online sign-up, the Free plan starts when the e-mail address is confirmed, based on the acceptance of these terms at sign-up. Creating the account does not start it. Sportavo may also start it for other clubs.
• It is free, requires no card and never turns by itself into a paid subscription.
• It includes the templates and materials available in the application, the squad, matches, sponsors and suggested texts. Exports are limited to 6 successfully exported images every 30 days, in total for the Club (regardless of how many users it has). The 30-day period starts with the first successful export; after it ends, the next export starts a new period. A failed export and downloading the same image again (while the file is kept on the server) are not counted.
• When the limit is reached, the squad and materials remain saved and can be edited; only new exports wait for the next period or for the move to Pro.
• Sportavo may change the Free plan limit by notifying the Club by e-mail at least 30 days in advance; an increase of the limit may apply immediately.
• To prevent duplicate accounts or accounts created in the name of another club, we compare the names, towns, people, e-mail addresses and IP addresses of new clubs with those of existing clubs. Similarities are checked by a person and do not lead to an automatic refusal.
• The Free plan is provided with no guarantee of availability.

4A. The Pro trial

• A Club on the Free plan can start, by itself, from the application, a 15-day trial of the Pro plan, by re-confirming these terms. The trial starts when it is activated.
• It is free, requires no card and does not turn automatically into a subscription. At the end nothing is paid, and the Club automatically returns to the Free plan, with all its data and materials.
• During the trial exports are unlimited; exports made during the trial do not count towards the Free plan limit.
• Sportavo may extend it, on request or on its own initiative, by at most 30 days in total.
• Each club has one trial only. A tax code already used for a trial period cannot activate another one. To prevent repeated trials, at activation we compare the name, town, tax code, billing e-mail and IP address with those of other clubs; similarities are checked by a person and do not lead to an automatic refusal. If a repeated trial is found, Sportavo may end it with 3 days’ notice; the Club returns to Free.
• For clubs created by Sportavo (without the Free plan), the 15-day trial period is activated from the application, under the same conditions; at the end §5 applies.
• The trial is provided for evaluation, with no guarantee of availability.

5. After the trial or after the subscription expires

A Club that has the Free plan automatically returns to it, with all its data, at the end of the trial or of the subscription. The data of a club on Free is kept as long as the account exists; Sportavo does not delete Free accounts for inactivity. The Club may at any time ask for the account to be closed and the data deleted (Data Processing Agreement, §8).

For a club without the Free plan: the data remains saved and can be viewed, but creating, editing and exporting stop until a subscription is paid. If the Club does not pay, the data is kept for 90 days from expiry, after which Sportavo deletes it. Deletion is currently done by Sportavo, manually, within at most 30 days after the 90 days end. The Club may ask for earlier deletion or for an archive of the data (Data Processing Agreement, §8).

The paid subscription is governed by the Subscription Conditions (Annex 3).

6. The Club’s content and responsibilities

• The Club keeps the rights to the content it uploads: logos, photos, player data, sponsor and opponent logos, texts.
• The Club confirms that it has the necessary rights and permissions for everything it uploads: the photographer’s consent, the right to use sponsor and opponent logos, the legal basis for player data and, for minor players, the written consent of a parent or guardian. The rules are set out in the Rules on players’ photos and data (Annex 2).
• Sportavo protects the data, uses it only to provide the service to the Club and carries out deletion requests under the Data Processing Agreement (Annex 1).
• The Club allows Sportavo to store, process and display the content only as far as necessary for the service (display, cut-out, image creation, backups). Sportavo does not use the Club’s materials as examples or in advertising without its separate written consent.
• The images created belong to the Club for its communication. The templates, design, fonts, code and the Sportavo brand remain the property of Sportavo or its licensors.

7. Checking before publication

The application asks for confirmation of the score, match details, line-up or goal before export, but does not check their accuracy by itself. The Club is responsible for the data entered and for everything it publishes. Materials marked “DEMO” are for demonstration only.

8. Prohibited use and reporting illegal content

The application may not be used for: illegal, defamatory or discriminatory content, or content inciting hatred or violence; content infringing the rights of others (image, copyright, trade marks); invented results, transfers or sponsors presented as real; attempts to access other clubs’ data or to overload the server; reselling access.

Anyone may report to contact@sportavo.pro content stored in the application that they consider illegal, stating the reason, the club and the material or photo, and their name and e-mail. We acknowledge receipt, review the report and send a reasoned decision to the person who reported it and to the Club. The same address is the point of contact for authorities.

9. Operation of the application

• Sportavo makes reasonable efforts to keep the application running, without guaranteeing uninterrupted operation.
• Sportavo may improve the application and templates. If it removes an important feature included in the subscription, it notifies the Club 30 days in advance, and the Club may terminate the subscription with a refund of the unused part.
• Sportavo makes daily encrypted backups to restore the service. They are not an archive for the Club; the Club keeps the images it downloads.

10. Liability

Sportavo is liable for direct damage caused to the Club by a breach of this contract, up to the amounts paid by the Club for the service in the last 12 months. Sportavo is not liable for loss of profit, loss of sponsors or reputation, content published by the Club, errors in data entered by the Club, or interruptions caused by third parties (internet, social networks) or by force majeure. The limitation does not apply to damage caused intentionally or by gross negligence, nor where the law does not allow it.

The Club is responsible for the content uploaded and published and indemnifies Sportavo against third-party claims (for example from a photographer, player, parent or sponsor) caused by a breach of §6 or §8.

11. Suspension and termination

• The Club may withdraw at any time by asking for the account to be closed at contact@sportavo.pro.
• Sportavo may suspend access if the Club breaches these terms, after 7 days’ notice during which the breach can be remedied. For clearly illegal content, security risks or attempts to access other clubs’ data, suspension may be immediate, with the Club informed of it and of the reason.
• During suspension, creating and exporting stop; the data remains saved.
• Sportavo may terminate the contract for serious or repeated breaches or if it discontinues the service (with 30 days’ notice and a refund of the unused part of the subscription).
• After termination, the data is kept and deleted in accordance with §5.

12. Personal data

For the data of users and of the Club, Sportavo is the controller (Privacy Policy). For the data of players and of other people entered by the Club, the Club is the controller and Sportavo processes the data on its behalf (Data Processing Agreement, Annex 1).

13. Changes to the terms

Each version has an identifier and a date. A new version is sent to the Club by e-mail at least 30 days before it enters into force. If the Club does not agree, it may terminate the contract before that date, at no cost and with a refund of the unused part of the subscription. Continuing to use the application after the entry into force means acceptance of the new version. Changes required by law may apply earlier, with the Club informed. The 30-day period concerns clubs that have already accepted an earlier version; a club that signs up after a new version is published accepts it at sign-up and it applies to that club from acceptance. Until a new version enters into force, Sportavo may offer existing clubs, free of charge and in their favour, a feature it provides for (for example moving to the Free plan when the trial period ends, instead of read-only mode); using it does not mean early acceptance of the new version, and the Club may ask for it to be switched off.

14. Applicable law and disputes

1. Applicable law. The contract between Sportavo and the Club (these terms and their annexes) is governed by Romanian law, regardless of the country in which the Club is located. The choice of Romanian law does not set aside the overriding mandatory rules of another country that apply compulsorily to the Club and cannot be derogated from by contract.
2. Complaints. Complaints are sent to contact@sportavo.pro and are answered within at most 15 working days.
3. Amicable settlement. Before going to court, the parties try to settle the disagreement amicably for 30 days from receipt of the complaint. This period does not prevent urgent measures provided for by law.
4. Competent court. Disputes that are not settled amicably are decided by the competent Romanian courts at the registered office of Sportavo (§1), including for clubs from other countries.
5. Language of the contract. The contract is concluded in Romanian. Sportavo also provides an English translation, for information only; in case of any difference, the Romanian text prevails over any translation.

15. Other provisions

• Communications are made by e-mail: Sportavo writes to the e-mail address of a user or to the Club’s billing e-mail; the Club writes to contact@sportavo.pro. Automatic messages from the application (for example the address confirmation link) are sent from an @sportavo.pro address, through the provider Brevo; replies to these messages reach Sportavo.
• Sportavo news and offers messages are sent only to people who have given separate consent (the optional box at sign-up). Each message contains an unsubscribe link; unsubscribing does not affect the account or the messages needed for the account.
• If a provision is invalid, the others remain valid.
• The following form part of the contract: Annex 1 — Data Processing Agreement; Annex 2 — Rules on players’ photos and data; Annex 3 — Subscription Conditions.

Annex 1 — Data Processing Agreement

Version termeni-2026-11-d · part of the Sportavo Social Terms and Conditions, in force from 8 November 2026 for accounts created from that date; for clubs that accepted an earlier version, from 9 December 2026

1. Roles

The Club is the controller of the data of the people it enters in the application: it decides which players, photos and data it enters, which materials it creates and what it publishes. Sportavo (ANJA-MEDIA GROUP S.R.L.) is the processor: it processes this data only to provide the application to the Club, according to its instructions.

2. What data, whose, and why

Sportavo also stores the exported images (PNG) and the data used for each export, for the history of materials.

• Purpose: storing and displaying the data, background removal, creating images and texts, backups. Sportavo does not use the data for any other purpose: it does not sell it or use it for advertising, for training artificial intelligence models or in its own presentation materials.
• Duration: for the term of the contract, plus the 90-day retention period (§8).
• Location: Railway servers in the EU (the Netherlands); encrypted backups at Cloudflare, in the EU. Cut-outs are made on the Sportavo server, without sending photos to third parties. There is no facial recognition.
• The application is not intended for sensitive data (for example about health). The Club does not enter such data.

3. The Club’s instructions

The instructions are: this agreement and the Terms; the actions of the Club’s users in the application; requests sent to contact@sportavo.pro from the e-mail address of a Club user. Sportavo informs the Club if an instruction appears to it to be contrary to the law.

4. Sportavo’s obligations

• access to data only for Sportavo staff who need it, bound by confidentiality, and only for support requested by the Club, security or where required by law;
• the security measures in Annex A;
• assistance to the Club with requests from individuals (§6), impact assessments and dealings with the supervisory authority, to the extent the information depends on the application;
• the information needed to demonstrate compliance with this agreement, at the Club’s request.

5. Sub-processors

The Club agrees to the use of: Railway Corporation (hosting, servers in the EU) and Cloudflare, Inc. (encrypted backups, storage in the EU), each with its own processing agreement and GDPR safeguards for transfers. E-mails exchanged with Sportavo pass through the provider of the contact address (currently Google — Gmail). Sportavo imposes equivalent protection obligations on them and is liable to the Club for them. Sportavo notifies the Club by e-mail of a new sub-processor at least 10 days in advance; the Club may object, and if no solution is found it may terminate the subscription with a refund of the unused part.

6. Requests from players and parents; deletion

• The Club answers requests from data subjects. In the application the Club can, by itself and immediately: correct a player’s data, delete their photo (with the cut-out and framing), delete the date of birth, mark the player inactive.
• Full deletion of a player (the name in the squad, in the goal history and in material texts, and the exported images in which they appear) cannot yet be done from the application. The Club requests it at contact@sportavo.pro, and Sportavo carries it out manually within at most 10 working days and confirms in writing.
• If a person contacts Sportavo directly, Sportavo forwards the request to the Club within at most 3 working days. If the request concerns the photo of a minor used without consent, Sportavo may remove the photo immediately, informing the Club.
• Posts already published by the Club on Facebook, Instagram or its website are outside the application; deleting them is the Club’s responsibility.

7. Security incidents

Sportavo notifies the Club without undue delay, as a rule within at most 48 hours of becoming aware of an incident affecting the Club’s data, with the information available: what happened, which data and which people are affected, the likely consequences and the measures taken. The Club decides on notifying the authority (within 72 hours, Art. 33 GDPR) and the individuals; Sportavo assists it.

8. On termination

• Club on the Free plan: the data is kept in accordance with the Terms, §5 (as long as the account exists). For a club without the Free plan, after the trial period or the subscription expires, the data is kept for 90 days in read-only mode. Sportavo then deletes manually, within at most 30 days, the squad, photos, materials, exported images, matches, sponsors and user accounts. Only the Club’s identification and billing data and the subscription log are kept (Privacy Policy, §6).
• During this period the Club may request immediate deletion or an archive with the photos, logos, exported images and the list of players, which Sportavo prepares manually within at most 10 working days.
• Deleted data disappears from the encrypted backups within at most approximately 12 months, as they rotate. Backups are not used to restore deleted data; if the whole service has to be restored after an incident, Sportavo repeats the deletions.

9. Verification (audit)

The Club may request in writing information about the protection measures; Sportavo answers within at most 30 days. An audit may take place at most once a year, with 30 days’ notice, at the Club’s expense, except for an audit requested by an authority or after an incident attributable to Sportavo.

10. The Club’s obligations

The Club confirms that it has a legal basis for the data entered, that it has informed the data subjects and that it holds the consents required by the Rules on players’ photos and data (Annex 2), including the written consent of parents for minors.

11. Precedence

Liability follows the Terms, without limiting the rights of data subjects under Art. 82 GDPR. For personal data, this agreement prevails over the Terms.

Annex A — Security measures

• Separation by club in the database, in files and at export, checked by automated tests.
• Passwords stored only in hashed form; 7-day sessions with a secure cookie; limited login attempts; at most 3 users per club; a separate administrator account.
• HTTPS for all connections.
• Photos are reprocessed on upload, without keeping metadata (for example GPS).
• Daily backups, encrypted before they are sent.
• No external services for cut-outs or texts; no third-party scripts, analytics or advertising cookies.
• Administrative access limited to designated Sportavo staff.

Annex 2 — Rules on players’ photos and data

Version termeni-2026-11-d · part of the Sportavo Social Terms and Conditions, in force from 8 November 2026 for accounts created from that date; for clubs that accepted an earlier version, from 9 December 2026

1. Before uploading a photo

By uploading a photo or a player’s data, the Club confirms that:

• the photo is real and shows that person; it is not a face generated or altered with artificial intelligence and does not present as a club player someone who is not;
• it has the right to use the photo: it belongs to the club or was taken by a photographer who allowed its use in the club’s communication. Photos taken from the internet are not used without permission;
• it has the consent of the person photographed (or a clause in the contract or registration form) for the use of the image in the club’s materials and on social networks, and can show proof on request.

In match photos, avoid close-ups of people who are not part of the club, especially children in the crowd.

2. Minor players (under 18)

• Before uploading the photo or date of birth of a minor, the club must have the written consent of a parent or guardian for the use of the image in the club’s materials and on social networks. The club keeps the consent.
• Consent can be withdrawn at any time. After withdrawal, the club deletes the photo from the application and no longer uses it in new materials.
• Use minimal data: for minors, we recommend not entering the full date of birth. The age appears on a material only if the date is complete, and its display can be switched off.
• Do not publish a minor’s address, school, transport schedule or medical information.
• Use photos in sports kit, from sports activity.

3. What the application does with photos

• On upload, the photo is reprocessed on the Sportavo server: correct orientation, resizing to at most 2400 px and removal of metadata (for example the phone’s GPS location).
• Automatic background removal (when the feature is active) is done on the Sportavo server. Only the person’s outline is calculated; their features and colours remain those of the photo. The original photo stays unchanged.
• Photos are visible only to the club’s users and appear only in materials created by the club.

4. Deletion requests

When a player, a parent or a photographer asks for the photo or the data to be deleted:

1. The Club, immediately, in the application: Squad → the player → delete the photo (the cut-out and framing are deleted too); delete the date of birth; mark the player inactive if they are no longer at the club.
2. For full deletion (the name and the exported images in which the player appears), the club writes to contact@sportavo.pro, from the e-mail address of a club user, with the player’s name. Sportavo carries out the deletion manually within at most 10 working days and confirms in writing.
3. The Club deletes the posts on Facebook, Instagram or its website in which the person appears. Sportavo has no access to the club’s accounts.
4. The Club answers the person within at most one month of the request.

If the request reaches Sportavo directly, we forward it to the club within at most 3 working days. If it concerns the photo of a minor used without consent, Sportavo may remove the photo immediately, informing the club.

5. Logos and sponsors

Opponents’ logos are used only in materials about matches against them, and sponsors’ logos only with the sponsor’s consent. The application does not alter or recolour logos.

6. Liability

The Club is responsible for the photos and data uploaded and published and for the necessary consents. Sportavo may remove a photo for which it receives a well-founded report and, in repeated cases, may suspend the account under the Terms.

Annex 3 — Sportavo Social Subscription Conditions (Romania)

In the application, the paid subscription is called Pro; in this annex, “the Standard subscription”.

Version termeni-2026-11-d · part of the Sportavo Social Terms and Conditions, in force from 8 November 2026 for accounts created from that date; for clubs that accepted an earlier version, from 9 December 2026

1. What the Standard subscription includes

• one club, at most 3 users;
• all templates and materials available in the application, PNG export in the three formats, texts for Facebook and Instagram;
• the squad with photos, the Club’s matches, opponents and sponsors;
• support by e-mail at contact@sportavo.pro, on working days.

Not included: automatic publishing on social networks, video, integration with the Club’s website. If they become available, the Club does not pay extra without its consent.

2. Prices

VAT is included in the price and is not added. On the invoice, VAT appears within the price, at the legal rate on the invoice date. For a subscription, the Club provides its legal name and tax code; the invoice is issued in the Club’s name.

3. Order, payment and activation

1. The Club sends the order to contact@sportavo.pro, from the e-mail address of a user or from the billing e-mail, stating: the chosen subscription (monthly or annual), the legal name, the tax code, the address and confirmation that it accepts the Terms and Conditions, including the clauses marked “Clauses to which we draw your particular attention”.
2. Sportavo sends a pro forma invoice. Payment is made by bank transfer to the bank account of ANJA-MEDIA GROUP S.R.L. shown on the pro forma invoice, quoting the Club’s identifier (SPV-…).
3. After payment is received, Sportavo activates the subscription manually, as a rule within at most 2 working days, and issues the tax invoice, also sent through the Romanian RO e-Factura system.
4. The subscription lasts 1 month or 12 months. If payment is made during the trial period, the subscription starts at the end of the trial period, with no days lost; otherwise it starts on the activation date. When the subscription expires, a club that has the Free plan automatically returns to it (Terms, §5).

Card payment is not currently available.

4. No automatic renewal

The subscription does not renew automatically and nothing is paid without a new order and a new payment. The expiry date is shown in the application. If the next payment is recorded before expiry, the new period starts at the end of the current one. Switching from monthly to annual (or vice versa) takes place at a new period.

5. Expiry

On expiry, the application switches to read-only mode: the data remains and can be viewed, but creating, editing and exporting stop. A later payment reactivates access with the same data. Without payment, the data is kept for 90 days and then deleted (Terms, §5). There are no penalties for not renewing.

6. Withdrawal and refunds

• Monthly: the Club simply does not pay for the next month; no request is needed. A month already started is not refunded.
• Annual: the Club may request termination at any time. The whole months remaining are refunded, after the months used (including the one started) are recalculated at the monthly price of 149 lei. Example: termination after 3 months and a few days → 4 months × 149 lei = 596 lei used; 1,188 − 596 = 592 lei are refunded.
• Sportavo also refunds the unused part if: it discontinues the service through no fault of the Club; the Club terminates the contract because it does not accept a new version of the terms, a new sub-processor or the removal of an important feature.
• If the application cannot be used because of Sportavo for more than 3 consecutive days, Sportavo extends the subscription free of charge by the length of the interruption.
• Periods during which access was suspended for breach of the Terms are not refunded.
• Refunds are made manually, by bank transfer to the account from which payment was made, within at most 14 days of confirmation, with a cancellation invoice.

7. Price changes

The price of a period already paid does not change. Sportavo may change the price for future periods (including when the VAT rate changes) by notifying the Club by e-mail at least 30 days in advance; the new price applies only from the next payment.

8. Returned payment

If a payment is cancelled or returned after activation, Sportavo may switch access to read-only mode, after informing the Club.

9. Other provisions

Otherwise the Terms and Conditions apply. For the subscription, this document prevails.

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